Make/Manage Bookings

Guides for getting started with Room Manager

Cancel A Booking
1. To cancel a booking, first search for the guest under the "Reservation Calendar" and then change their status to Cancelled.     When you cance...
Sun, 8 Dec, 2019 at 4:01 PM
Add A Reservation
Adding A New Reservation This tutorial explains how to search for availability and make a booking if you have a guest call you or walk into your property. ...
Sun, 8 Dec, 2019 at 4:29 PM
New Online Bookings
To view and process a new online booking   When you first log in to Room Manager, on the main menu you will see all new online bookings that need to be pro...
Sun, 8 Dec, 2019 at 5:27 PM
Room Manager Introduction
Welcome to the Room Manager Help Document   Room Manager is your complete property management and online distribution system. You manage your bookings in ...
Sun, 8 Dec, 2019 at 5:30 PM
Search for an existing booking
To find a booking, there are several ways. 1) Main Menu From the main menu you are able to search for a booking by inserting a key word, itinerary nu...
Thu, 26 Dec, 2019 at 11:00 AM
Add and Edit A Reservation
Adding a new reservation This tutorial explains how to search for availability and make a booking if you have a guest call you or walk into your property...
Thu, 26 Dec, 2019 at 1:42 PM
Guest Payment
Room Manager allows you to add multiple payments to a guest's account. You can also choose different payment types for each individual payment.   1...
Thu, 26 Dec, 2019 at 4:20 PM
Send Guest Email
To send an e-mail to a guest, first search for their reservation under the "Reservations Calendar"     1. Make sure the booking has saved a...
Thu, 26 Dec, 2019 at 4:52 PM
Cancel A Booking
1. To cancel a booking, search for the booking via the "Reservations Calendar" and then change the booking status to Cancelled. When you cancel a...
Thu, 26 Dec, 2019 at 4:57 PM
Credit Card Vault
Room Manager allows you to securely store your clients' credit card information.   Note: Credit card details will only be stored in the credit card v...
Tue, 31 Dec, 2019 at 9:42 AM